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Course
Curriculum:
(Each participant will
receive a comprehensive manual in hardcopy and on CD.)
| Module 1: Energy
Industry Training |
1. Overview of US Electricity Industry
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Background and Overview |
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Industry Structure |
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Latest Rules and Regulatory Standards |
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Industry Participants |
2. Industry Rules and Operation
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Wholesale Transmission Rules |
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Structure and Functioning of the Market |
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Overriding Historical Forces |
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Generation Development Technologies |
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Fuels |
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Historical Operation of Generators |
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Transmission System Operation |
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Transmission Pools and Markets |
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Transmission Systems Issues |
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Ancillary Services |
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Distribution System Structures and Operations |
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De-integration Activities |
3. Ratemaking
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Revenue Requirements |
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Rate of Return |
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Cost of Service |
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Rate Design |
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Asset Valuation (tangible, intangible, intellectual) |
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Depreciation |
4. Financial Transactions
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Financial Market Operations |
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Types of Financial Deals |
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Risk Management |
5. Trading Gas & Electric Commodities
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Wholesale Markets |
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Retail Markets |
6. Retail Market Structure
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Retail Transaction Rules |
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Consumer Protections |
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Licensing Rules |
7. Customer Service and Satisfaction
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Value of Customer Satisfaction Goals |
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Market Differentiation Strategy |
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How to Measure Customer Service and Satisfaction |
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Customer Service Benchmarks |
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Customer Optimization (balancing costs with service
levels) |
8. Conclusions
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Current Industry Issues |
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The Future of the Energy Industry |
| Module 2: Energy Manager
Business Skills Training |
1. Managerial Development Core Areas
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Leadership Awareness |
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Organization and Job Design |
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Managing Change |
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Assessment/Creating Development Plans |
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Mergers and Acquisitions |
2. Professional Skills
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Managing Time and Tasks |
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Sales and Marketing Skills |
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Effective Meetings |
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Creating Motivational Environments |
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Facilitation Skills |
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Advanced Presentation Skills |
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Undertaking Employee Behavior and Motivation |
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Negotiation Skills |
3. Financial Skills
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Managerial Economics |
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Corporate Financing Modeling and Objectives |
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Financial Statements and Analysis |
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Project Financing |
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Short and Long Term Projections |
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Cost Management |
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Cash Flows and Value Drivers |
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Capital Costs and Cost of Debt |
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Due Diligence Process |
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Risk Management |
4. Meeting the Strategic Challenges of 2004 and
Beyond
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Strategic Planning: An Overview |
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The Strategic Planning Process |
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Goal Setting |
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Uniquely Tracked Commodities Program |
Off Site Field Trips
The Energy Executive Leadership Program also incorporates valuable field
trips to Federal, State, and Regional regulatory organizations, as well
as trips to utilities, trading floors, and other educational sites. These
field trips provide respite from the demanding in-class training schedule,
while giving the trainees added exposure to important industry organizations.
Sites visited include:
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PJM Facilities- Philadelphia |
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Federal Energy Regulatory Commission (FERC) |
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The New York Mercantile Exchange (NYMEX) |
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Regional Leading Utilities |
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State Public Utility Commission |
Contact us today to make the most of your company’s greatest asset:
your employees.
Telephone: 800-925-4287 or email us at training@ausinc.com.
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